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ettitanPM
#1
Support, GT Lite Doesn't Detect me playing a game.
Jul 23, 2012 5:26 AM
Joined: Mar 27, 2010
Posts: 20
GT Lite doesn't detect me playing a game.
So far I've only tested Need for Speed World.
The game Need for Speed World is listed in the installed games for Windows and the GT Lite Games list. However, when the game opens, even when i play it for a while, I minimize the game, have a look at GT Lite, and it shows "Playing: Not playing a game"

Any suggestions/support?
Thank you in advance.
maulPM
#2
Jul 23, 2012 11:44 AM
Joined: Oct 17, 2006
Posts: 983
Hello,

I would recommend double checking that you have "Track game events" enabled for "Need for Speed World". This can be accessed on the "Edit Game" window.

1. Locate the GT Lite games list window.
2. Click "Edit menu -> Game Setup".
3. On the "Settings" window, select "Need for Speed World".
4. Click the "Edit Game" button.

Let me know if this helps. There is also a chance that this could be a bug in GT Lite, we don't regularly test against "Need for Speed World" - therefore our tracking data may be out-of-sync with the current version of the game.

Best regards.
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ettitanPM
#3
Jul 23, 2012 11:50 AM
Joined: Mar 27, 2010
Posts: 20
Thanks for the reply, but I did/do have this option enabled.

If you need more information; I used to use GT Lite on my old computer, it used Windows XP 32-bit (SP3), I have recently bought this new one, and it uses Windows 7 64-bit (SP1).

Maybe it's a compatibility problem with Windows 7? Has this problem happened before?
maulPM
#4
Jul 23, 2012 12:28 PM
Joined: Oct 17, 2006
Posts: 983
Hello,

Thanks for confirming the tracking setting on the checkbox.

We do have a record of another user having a compatibility issue with Need for Speed World. We will try to investigate/fix this before the next GT Lite update. I believe the data that we have is sufficient. I'll post any updates on the topic within this thread.

Best regards.
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