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dzkikPM
#1
delete Server?
Aug 10, 2012 9:20 AM
Joined: Oct 12, 2011
Posts: 5
at 1st august our server 89.28.113.7 GG.itparty.co (CS 1.6) was deleted from your DB - can we ask you "WHY?" and is possible come back stats of 2+ years?
thank you
maulPM
#2
Aug 10, 2012 11:09 AM
Joined: Oct 17, 2006
Posts: 983
Hello,

Was your server offline for an extended period of time? GameTracker will remove servers with a period of inactivity. At the current time, we do not offer a method to recover stats or switch stats from one server to another.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
dzkikPM
#3
Aug 10, 2012 11:58 AM
Joined: Oct 12, 2011
Posts: 5
max server offline time for all period max few days. last few month max 1-2 hours at 1 day

you have not backups of your dB? we better loose some stts of last month's . than veterans loose their stats
Last edited by: dzkik Aug 10, 2012 12:35 PM
maulPM
#4
Aug 10, 2012 6:50 PM
Joined: Oct 17, 2006
Posts: 983
Hello again,

We do receive requests about stat recovery and porting stats from one server to another. Unfortunately, we cannot offer this at the moment.

You will only be able to access stats on this server ( http://www.gametracker.com/server_info/89.28.113.7:27015/ ) from 7/31/2012 onward at the current time.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
burnPM
#5
Aug 10, 2012 7:19 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

Please also view my response to you on our facebook page (if that was you - IP was slightly off in the FB post):

Hello, We only delete servers in cases of abuse. If this was the case, you would get an error and would not be able to re-add it to the site. Since this is not the case, you can re-add it at http://www.gametracker.com/servers/. Your server may also be automatically be removed from the site after extended downtime. If this was the case, please consider avoiding long periods of time where your server is offline. The only other option is that it was manually removed. If this was the case, I would recommend not clicking the delete button and/or only give users admin access who you can trust.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

dzkikPM
#6
Aug 14, 2012 7:38 AM
Joined: Oct 12, 2011
Posts: 5
you can't port stats from server to server.ok may be you can get old stats to .txt? we are ready to discuss about it