GameTracker > Forum > General Help > GAMETRACKER COULD NOT SCAN THE SERVER (need help uploading my server)
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peixoto1995PM
#1
GAMETRACKER COULD NOT SCAN THE SERVER (need help uploading my server)
Sep 20, 2012 3:50 PM
Joined: Mar 02, 2012
Posts: 5
I can't add my cs source server to game tracker that says "GAMETRACKER COULD NOT SCAN THE SERVER " but it is online you can see at HLSW can anyone help me ?

IP : 80.172.228.155:27019
burnPM
#2
Sep 20, 2012 5:47 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

I would recommend you try whitelisting the following IP's in your firewall:

208.167.225.11
208.167.225.12
208.167.225.13
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

peixoto1995PM
#3
Sep 20, 2012 5:54 PM
Joined: Mar 02, 2012
Posts: 5
My firewall its off
burnPM
#4
Sep 20, 2012 6:49 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

I would recommend contacting your game server provider. They will be able to look into it further for you to determine if if anything is blocking those IPs as the scanners are not receiving a response.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

peixoto1995PM
#5
Sep 21, 2012 6:12 PM
Joined: Mar 02, 2012
Posts: 5
Firewall is disabled i use a dedicated server that just changed the ip, because befora I can add my server but now no more what can I do ?
peixoto1995PM
#6
Sep 24, 2012 9:47 AM
Joined: Mar 02, 2012
Posts: 5
Can you give a response to my question ?
burnPM
#7
Sep 24, 2012 11:05 AM
Joined: Sep 27, 2006
Posts: 10924
Hello,

Unfortunately I do not have any other ideas as to why your server is not responding to the GT scanners.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

peixoto1995PM
#8
Sep 24, 2012 2:46 PM
Joined: Mar 02, 2012
Posts: 5
In game monitar I can had my servers but not in game tracker

IP : 80.172.228.155:27019
Join port :27019
Query port : 27100 I been changed for tested but doesnt work
burnPM
#9
Sep 24, 2012 6:45 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

The query port should be the same as the join port. I am able to scan the server on HLSW, but like I mentioned, the GT scanner is not receiving a response. I would recommend contacting your provider to see if anything is in place that is blocking the IPs I previously mentioned, when you get a chance.
I am retired from GameTracker after 11 years and will not be responsive for support requests.