Two of my servers:

103.2.238.18 port 27030
103.2.238.61 port 27027

are not getting scanned. It says the servers are dead even while there are many players playing on the server. I'm not sure what the problem is. Any help?

Hello,

Your servers are not responding to a stats request. Are the ports so GT can scan it using the UDP protocol?

Are these servers binding to these IP addresses?

You can try whitelisting the IPs mentioned in http://www.gametracker.com/forums/forum.php?site=1&thread=42545 in your firewall.

Hi,

I apologize for not being respond to your questions as I am not hosting the server.. I've rented it from a provider and I'll have to talk to them about this. Will ask them and post back. Thanks for the quick response tho.