Hello all

I have a problem with one both game servers hosted by our clan They can not be scanned by gametracker since GameSpy does not provide the master server. The servers are both online on two different machines. The query ports are correct and no firewall is blocking.

Greetings
ONeill

Hello,

It is difficult to determine if it is a GT bug or not without the game, IP, port, and query port to test.

Sorry, i forgot

Here are the data:
IP: 88.40.97.185
Gameport: 21480
QueryPort: 21481

Game is Swat4

Greetings
Oneill

generaloneill wrote:
Sorry, i forgot

Here are the data:
IP: 88.40.97.185
Gameport: 21480
QueryPort: 21481

Game is Swat4

Greetings
Oneill
Hello,

Is this server online? It is not responding back with any server information.

I would recommend contacting your server provider. They will be able to look into the issue more closely than you. Perhaps they have a firewall on the network that is not allowing the UDP scanning.

Hello,

i have tested the scanning with the GEZ PHP serverquery script. The server give back all, server ip, port, Server name, map name, online players.

So the server provider isn't the problem

Greetings
ONeill

Hello,

Are you scanning it from the same server or some server on the same network? That would not be unexpected.

If you download HLSW at hlsw.org, you can see that it cannot be scanned from external computers.

Some times this has been due to server providers filtering out foreign traffic. Unfortunately GT has no way around this.

Hello again,

i scan the server from another computer outside the network.

The server can not be scanned since the turn off of the gamespy master server. Before all was ok.

Hello again,

i have found an error, i have posted the false IP, and now we have changed the IP too
So the new IP and port is:
5.9.34.197
7490
but this can't query too

The server provider said, its a problem of gt, if the server could not be scanned

Greetings
ONeill

Hello,

Again, I am not able to scan the new IP on GameTracker or locally, assuming the query port is 7490 or 7491.

I am not quite sure what your provider expects us to do when the problem is on their end. The query port needs to be open for scanning using the UDP protocol. When no data is received back, there is nothing we can do.

The Queryport is 7491
I have checked the query again with GEZ PHP serverquery (http://www.gezmods.co.uk/index.php?ms=view_mod&mod_id=92) and the query functions, returned all needed data.