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thelord-akiraPM
#1
TS3 Server "down" after permissions change
Aug 14, 2013 1:57 PM
Joined: Mar 02, 2011
Posts: 2
Hello,

I made some permission changes and now gametracker cant access my TS3 server.

http://www.gametracker.com/server_info/46.165.225.135:9995/

permissions:
Guest(38)
-> b_virtualserver_info_view, b_virtualserver_channel_list, b_virtualserver_client_list and some others

Do someone has got an idea?`


burnPM
#2
Aug 14, 2013 7:08 PM
Joined: Sep 27, 2006
Posts: 10924
You do not have the client list permission enabled.

clientlist: Virtual Server -> Information -> View List of Clients online (or b_virtualserver_client_list)
I am retired from GameTracker after 11 years and will not be responsive for support requests.

thelord-akiraPM
#3
Aug 14, 2013 7:18 PM
Joined: Mar 02, 2011
Posts: 2
burn wrote:
You do not have the client list permission enabled.

clientlist: Virtual Server -> Information -> View List of Clients online (or b_virtualserver_client_list)


I did. check my post. I dont know what I can do more...
burnPM
#4
Aug 14, 2013 7:23 PM
Joined: Sep 27, 2006
Posts: 10924
------------- Testing scanning permissions --------------

NOTE: This assumes you are not trying to connect from/to "localhost" and are on another IP Address outside your domain/network. Since GT queries the server with guest permissions, you should not use additional commands to login as an admin.

You can use a search engine to find telnet clients or if your computer supports it, issue the commands locally. I personally use (On Windows) Start -> Run... -> Type in telnet and hit ENTER. Putty can also be used for telnet. (In Windows 7, go to Control Panel -> Programs and Features -> Turn Windows Features on or Off (left panel) and enable telnet client.

1. Open a telnet session to your server on the query port
..... ex. telnet IPADDRESS QUERYPORT
..... through windows ex. open IPADDRESS QUERYPORT
If it fails to connect at this point, you likely have an issue with a firewall or the server is not running. Please make sure that the necessary ports are opened so that the server can be scanned.
2. Execute a "use port" command
.... Example: use port=JOINPORT
3. Issue the following commands:
- Execute a "serverinfo" command
.... Example: serverinfo
- Execute a "channellist" command
.... Example: channellist
- Execute a "clientlist" command At this step you get a permissions error. In other words, it is not enabled.
.... Example: clientlist
4. If all of your commands worked, your server can be added.

There is an issue if the server does not return "error id=0 msg=ok" or server information during steps three. Your TS3 server may be lacking permissions or is lacking the command that failed to return an "error id=0 msg=ok." First, ensure that you are running the most recent version of the server.
I am retired from GameTracker after 11 years and will not be responsive for support requests.