Vultr.com - Instant Cloud Server Deployment
GAMETRACKER FORUMS
Forum Home > General Help > Server disappeared
getuniaPM
#1
Server disappeared
Jan 26, 2014 5:29 PM
Joined: Mar 28, 2009
Posts: 4
Hello,

I owner these servers. I from polish, sorry my English is poor...
My servers have disappeared from the GT, why?

http://www.gametracker.com/server_info/193.33.176.84:27015/
http://www.gametracker.com/server_info/193.33.176.234:27015/
http://www.gametracker.com/server_info/193.33.177.193:27015/

http://imgur.com/TVgnT9d

I lost rank servers and stats of players. Please restoration.
Last edited by: getunia Jan 26, 2014 5:36 PM
burnPM
#2
Jan 26, 2014 5:36 PM
Joined: Sep 27, 2006
Posts: 10924
Servers can be deleted in the following cases:

1. Server was automatically removed after extended downtime
2. Server was manually removed by you or any user who has the ability to claim it
3. Server was banned from the site
4. Server was deleted due to minor abuse

We are not able to recover stats which have been permanently removed.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

getuniaPM
#3
Jan 26, 2014 5:42 PM
Joined: Mar 28, 2009
Posts: 4
AD 1. Not. Servers were online all the time.
AD 2. Not.
AD 3. Not. I can add again server, so they aren't banned.
AD 4. Did not break any rules.

Most important to me to return to the ranking
burnPM
#4
Jan 26, 2014 5:54 PM
Joined: Sep 27, 2006
Posts: 10924
Thanks for checking through the items. Based on your response, the most likely culprit is number 2. As a precaution, you may want to change your admin password and/or examine the possibility of one of your admins having done it. Depending on the game, you may be able to determine if the server name was changed by searching through the server logs.

Hopefully it brings comfort to you that rank only looks at a week of data. This means that within the next week your servers will be back to the same rank if they are just as popular. We are unable and unwilling to fudge any data to put a certain rank on your server.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

getuniaPM
#5
Jan 26, 2014 5:59 PM
Joined: Mar 28, 2009
Posts: 4
I know the cause. Someone made ​​hacked on my servers Counter-Strike 1.6 (steal rcon server and changed the settings)...



Thanks for help for me.