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sirr_johnPM
#1
Server is online but showing as offline
Jan 30, 2014 12:48 PM
Joined: Dec 17, 2012
Posts: 8
189.1.171.57:27017
https://www.gametracker.com/server_info/189.1.171.57:27017/

It was working fine earlier today but now it only shows 0/0 players and it's like it's offline :/
mitzax32PM
#2
Jan 30, 2014 1:17 PM
Joined: Nov 11, 2008
Posts: 10
i have a same problem ...
sirr_johnPM
#3
Jan 30, 2014 1:45 PM
Joined: Dec 17, 2012
Posts: 8
mitzax32 wrote:
i have a same problem ...


your server is appearing ok here, with all online players and stuff... the only wrong thing I noticed is that it hasn't updated for like half hour.
burnPM
#4
Jan 30, 2014 4:00 PM
Joined: Sep 27, 2006
Posts: 10924
Will you open the port in your firewall so GT can reach your server? This should resolve it.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

sirr_johnPM
#5
Jan 31, 2014 1:08 AM
Joined: Dec 17, 2012
Posts: 8
burn wrote:
Will you open the port in your firewall so GT can reach your server? This should resolve it.


It was working fine... I can't think of a reason for this to have happened
burnPM
#6
Jan 31, 2014 8:14 AM
Joined: Sep 27, 2006
Posts: 10924
sirr_john wrote:
burn wrote:
Will you open the port in your firewall so GT can reach your server? This should resolve it.


It was working fine... I can't think of a reason for this to have happened

Sounds good. I hope you are able to find time to follow my suggestion.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

sirr_johnPM
#7
Jan 31, 2014 9:16 AM
Joined: Dec 17, 2012
Posts: 8
burn wrote:
sirr_john wrote:
burn wrote:
Will you open the port in your firewall so GT can reach your server? This should resolve it.


It was working fine... I can't think of a reason for this to have happened

Sounds good. I hope you are able to find time to follow my suggestion.


I'm sorry I do not own a dedicated server, I use a hosting company so i can't do that....

Apparently another server that was working fine before is having issues now too

https://www.gametracker.com/server_info/189.1.171.23:27130/
burnPM
#8
Jan 31, 2014 10:44 AM
Joined: Sep 27, 2006
Posts: 10924
The best option would be to contact them, as ignoring what is preventing GT will not help you.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

sirr_johnPM
#9
Jan 31, 2014 11:19 AM
Joined: Dec 17, 2012
Posts: 8
burn wrote:
The best option would be to contact them, as ignoring what is preventing GT will not help you.


Dude ... seriosuly?? What you really apparently don't understand is that for like 3 or more weeks it was PERFECTLY fine... sudently this happens... why on earth would you blame the server firewall?
burnPM
#10
Jan 31, 2014 12:35 PM
Joined: Sep 27, 2006
Posts: 10924
Because a significant number of software packages are "configurable." This is a great benefit, because if there were no customization for software you wouldn't be able to customize your game server, for instance. I apologize if this is a difficult concept.

There are a very large number of possible reasons. You implied that you do not manage the firewall so you have no idea if anything changed. You also have no idea if the scanner IPs got blocked.

GameTracker WILL NOT be able to get around a blocked connection.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

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