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wargasimxdPM
#1
Gametracker showing server's Down
May 18, 2014 1:16 AM
Joined: Aug 15, 2011
Posts: 48
Cant figure out why both my Teamspeak 3 and BF4 banners show our servers down when they are not, nothing has changed nor have I changed anything, this happened today and yet to show online yet here are my servers:

BF4 http://www.gametracker.com/server_info/206.123.95.119:25200/

Teamspeak 3 http://www.gametracker.com/server_info/oneoptiongaming.mcfrag.net:10095/
wargasimxdPM
#2
May 18, 2014 1:29 AM
Joined: Aug 15, 2011
Posts: 48
Looks like they are showing back online, I will keep an eye on them, thanks
imsylerPM
#3
May 18, 2014 8:52 AM
Joined: Jul 03, 2009
Posts: 18
It was but again all our servers are showing down for the last 5 hours. Kindly fix the problem on permanent basis please.
Our server IPs are:
110.93.216.202:27015
110.93.216.204:27015
110.93.216.206:27015

Waiting for your prompt action. Thanks!
burnPM
#4
May 18, 2014 10:17 AM
Joined: Sep 27, 2006
Posts: 10924
wargasimxd,
Looks like you were able to fix whatever the issue was on your end. Let me know how GT can help.

imsyler,
GT will not be able to get around blocked ports. Please contact your system administrator to ensure 27015 gets re-opened on the server.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

imsylerPM
#5
May 18, 2014 11:13 AM
Joined: Jul 03, 2009
Posts: 18
Dear Admin,

27015 ports are enable and if the port is block then how the players are connected through this port. Kindly tell us why its happening like that although our servers are showing online before that.
Our server IPs are:
110.93.216.202:27015 (Right now its full 32/32 on the same 2015 port)
110.93.216.204:27015 (Right now 15/32 on the same 27015 port)
110.93.216.206:27015 ((Right now its full 32/32 on the same 27015 port)
burnPM
#6
May 18, 2014 11:50 AM
Joined: Sep 27, 2006
Posts: 10924
Perhaps then some or many of the GT scanners are blocked on your end (as well as my local IP which has never played on your server):

208.167.241.190
208.167.241.185
208.167.241.186
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150

All I can tell you is GT is not receiving a response from your server.

I know a number of providers in the region your server is hosted frequently block foreign traffic as a "best" DDOS protection measure. You may want to contact your provider and see if they can find anything wrong.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

imsylerPM
#7
May 18, 2014 2:49 PM
Joined: Jul 03, 2009
Posts: 18
Yes we have blocked some ips on our end because of frequent DDOS attacks. Would you please PM me the IPs so that i will put them in the excluded list.

And really appreciate your prompt reply, thanks a lot!
burnPM
#8
May 18, 2014 3:02 PM
Joined: Sep 27, 2006
Posts: 10924
The IPs are already listed above.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

imsylerPM
#9
May 18, 2014 4:17 PM
Joined: Jul 03, 2009
Posts: 18
Oooh thanks a lot!