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assault_addictsPM
#1
I MADE A SERVER AND HAVING PROBLEMS
May 22, 2014 7:42 AM
Joined: May 22, 2014
Posts: 2
Hi,

I made a 16 slot server which I paid for, and after I paid, I was notified there are no servers in Sydney, Australia and had to be hosted in New York... This server is pointless to me now because the ping is very high...... is it possible to change the location of the server to Sydney.

Also I cannot find a contact number or any contact email to get in touch with the owners of this website...

HELP ASAP.
burnPM
#2
May 22, 2014 8:23 AM
Joined: Sep 27, 2006
Posts: 10924
GT Premium only offers servers in the following advertised locations:

(EU) Amsterdam, NL
Chicago, Illinois
Dallas, Texas
New York / New Jersey

If you are looking for additional coverage, I recommend www.gameservers.com.

PS. Support information for GT premium is listed in the premium page.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

assault_addictsPM
#3
May 22, 2014 8:40 AM
Joined: May 22, 2014
Posts: 2
burn wrote:
GT Premium only offers servers in the following advertised locations:

(EU) Amsterdam, NL
Chicago, Illinois
Dallas, Texas
New York / New Jersey

If you are looking for additional coverage, I recommend www.gameservers.com.

PS. Support information for GT premium is listed in the premium page.



so do I at least get my refund back... since i will not be using it
burnPM
#4
May 22, 2014 8:50 AM
Joined: Sep 27, 2006
Posts: 10924
Please contact GT Premium support. The GT Premium team does not monitor the forums for support.
I am retired from GameTracker after 11 years and will not be responsive for support requests.