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splashiePM
#1
GameTracker won't show server anymore
Jun 30, 2014 3:14 PM
Joined: Jun 19, 2014
Posts: 3
Hello,

I've updated our server today again at Patch 1.22 of Arma III.

I'm well aware off the posts going around saying update your steamQueryPort to 27016, however this has been our port since 1.22 has been released, unfotunatly we had to re-install patch 1.22 today again to perfom some fixes but now the server shows offline again.

This is a huge shame considering we're currently GameTracker rank: 28 of Arma III. (We're an Altis Life community named Project Narnia)

Is there anyone who can help me out on this before our server gets purged because we're showing currently as dead?

Kind regards,

- Splash
burnPM
#2
Jun 30, 2014 6:15 PM
Joined: Sep 27, 2006
Posts: 10924
As mentioned in http://www.gametracker.com/forums/forum.php?site=1&thread=94573 there may be settings you need to adjust.

If your server is not updated to scan under the new protocol, you may just need to hit "Update Scanning Parameters" on the "manage" page. GT will try the protocol it was using, as well as others available for that game.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

splashiePM
#3
Jun 30, 2014 7:44 PM
Joined: Jun 19, 2014
Posts: 3
Hi Burn,

My current config.cfg has the following in it;

steamPort = 8766;
steamQueryPort = 27016;

I've tryed to update the scanning parameters, but the following message shows up;


[quote]
" THIS SERVER CANNOT BE SCANNED
Please ensure that this server is currently up and running and is not firewalled.
Please verify and update the following information if it is not correct:
Query Port: Game Type:
If you are sure that this server is up and running, is not firewalled, and the query port/game type listed above are correct please visit the GameTracker Forums to request additional help.

I have no clue either what I'm supposed to do otherwise, the person who usually updates our configurations is off for holidays.

Please assist!

Kind Regards,

- Splash
burnPM
#4
Jul 01, 2014 12:10 AM
Joined: Sep 27, 2006
Posts: 10924
Link to your server? I can check if your server is responding under any query protocol GT supports for the game.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

splashiePM
#5
Jul 01, 2014 1:48 PM
Joined: Jun 19, 2014
Posts: 3
Hi Burn,

As requested here is the link:

http://www.gametracker.com/server_info/173.199.72.72:2302/
blackrat70PM
#6
Jul 01, 2014 2:30 PM
Joined: Feb 08, 2014
Posts: 2
Having same problem be grateful for assistance. Will post the link
http://www.gametracker.com/server_info/81.19.212.170:2300/Having same problem be grateful for assistance. Will post the link
Having same problem be grateful for assistance. Will post the link
petitePM
#7
Jul 01, 2014 4:44 PM
Joined: Jan 09, 2014
Posts: 7
derdogi-xrp1PM
#8
Jul 01, 2014 5:23 PM
Joined: Feb 28, 2014
Posts: 1
Same here Arma 3 Altis Life server.Server is shown as dead. Cant scan.
http://www.gametracker.com/server_info/5.101.160.40:8766/
burnPM
#9
Jul 01, 2014 10:12 PM
Joined: Sep 27, 2006
Posts: 10924
To the last four posters:

http://www.gametracker.com/forums/forum.php?site=1&thread=94907

You'll likely find the query port you need to update it to.

Should it fail, you'll want to double check your firewall configuration to ensure the new port is open.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

petitePM
#10
Jul 01, 2014 11:14 PM
Joined: Jan 09, 2014
Posts: 7
burn wrote:
To the last four posters:

http://www.gametracker.com/forums/forum.php?site=1&thread=94907

You'll likely find the query port you need to update it to.

Should it fail, you'll want to double check your firewall configuration to ensure the new port is open.




Thanks.