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akula_1986PM
#1
Servers appear offline
Dec 06, 2014 10:11 AM
Joined: Jan 08, 2008
Posts: 6
Dear Gametracker,

Since two-three days our servers are shown offline.
ex. 89.42.200.221, 89.42.200.226, 89.42.200.227, 89.42.200.237

I stopped firewall also and the problem has not disappeared.

Thank you,
aghahannan13PM
#2
Dec 06, 2014 12:52 PM
Joined: Dec 05, 2014
Posts: 1
Dear Gametracker,

Since two-three days our servers are shown offline.
ex. 111.88.1.156:27012 ,,, 111.88.1.156:270123
I stopped firewall also and the problem has not disappeared.

Thank you,
burnPM
#3
Dec 06, 2014 3:10 PM
Joined: Sep 27, 2006
Posts: 10924
@akula_1986

Your servers are not responding to the scanners. Please check with your network administrator to determine what else is blocking the scanners. GameTracker may scan from the following IPs:

208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150

@aghahannan13

Servers don't seem to be online. Additionally, I'm assuming you just copied the OP's post and did not actually check your firewall. Please check that as well.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

akula_1986PM
#4
Dec 07, 2014 11:41 AM
Joined: Jan 08, 2008
Posts: 6
Dear sir,

My iptables rules were:

#ALLOW GAMETRACKER
iptables -I INPUT -s 208.167.241.190 -j ACCEPT
iptables -I INPUT -s 208.167.241.185 -j ACCEPT
iptables -I INPUT -s 208.167.241.186 -j ACCEPT
iptables -I INPUT -s 108.61.78.147 -j ACCEPT
iptables -I INPUT -s 108.61.78.148 -j ACCEPT
iptables -I INPUT -s 108.61.78.149 -j ACCEPT
iptables -I INPUT -s 108.61.78.150 -j ACCEPT

I added:

208.167.241.183
208.167.241.189

And the problems still persists.

In this moment my firewall is stopped:


root@ns1:~# iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

And i still can't scan servers.

Thank you,

akula_1986PM
#5
Dec 08, 2014 4:03 AM
Joined: Jan 08, 2008
Posts: 6
Dear sirs,

Bellow is tracert from 2 different servers:

From 89.42.200.130 to 208.167.241.190: (here servers can't be scanned)

My traceroute [v0.80]
ns1 (0.0.0.0) Mon Dec 8 09:41:45 2014
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 89.42.200.129 0.0% 3 0.3 0.3 0.3 0.4 0.0
2. 10.0.4.2 0.0% 3 0.4 0.4 0.4 0.5 0.0
3. 195.64.133.153 0.0% 2 0.6 1.1 0.6 1.6 0.7
4. 81.183.1.106 0.0% 2 14.2 14.2 14.2 14.2 0.0
5. 80.150.168.41 0.0% 2 29.2 25.7 22.3 29.2 4.9
6. 217.239.51.74 0.0% 2 22.6 22.5 22.4 22.6 0.1
7. xe-9-3-0.vie20.ip4.gtt.net 0.0% 2 37.9 39.3 37.9 40.8 2.0
8. xe-0-1-2.nyc20.ip4.gtt.net 0.0% 2 126.0 126.9 126.0 127.8 1.3
9. ???


From 91.213.135.17 to 208.167.241.190: (here servers can be scanned)

My traceroute [v0.80]
ns3 (0.0.0.0) Mon Dec 8 09:42:26 2014
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 89.42.206.65 0.0% 3 0.5 0.5 0.5 0.6 0.1
2. 10.10.10.1 0.0% 3 0.8 0.8 0.7 0.8 0.0
3. 195.64.133.213 0.0% 3 0.9 0.9 0.8 0.9 0.1
4. 10.0.4.2 0.0% 2 0.8 0.9 0.8 0.9 0.1
5. 195.64.133.153 0.0% 2 1.1 1.2 1.1 1.2 0.1
6. xe-11-2-2.ic0-dplex.net.telekom.h 0.0% 2 14.8 14.8 14.7 14.8 0.0
7. 193.159.167.145 0.0% 2 29.5 29.5 29.5 29.5 0.0
8. 217.239.48.170 0.0% 2 30.4 30.4 30.4 30.4 0.0
9. 62.157.249.50 0.0% 2 35.9 35.9 35.9 35.9 0.1
10. xe-10-3-0.nyc20.ip4.gtt.net 0.0% 2 122.3 122.3 122.3 122.3 0.0
11. ???

Thank you,
akula_1986PM
#6
Dec 09, 2014 10:04 AM
Joined: Jan 08, 2008
Posts: 6
Dear Gametracker,

It looks like the problem is resolved.

Thank you,
burnPM
#7
Dec 09, 2014 12:41 PM
Joined: Sep 27, 2006
Posts: 10924
I'm glad you fixed the issue on your end!
I am retired from GameTracker after 11 years and will not be responsive for support requests.