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Forum Home > Battlefield 3 Server Administration & Help > Cant find our new gameserver also cant add it by ipaddress
te2willempiePM
#1
Cant find our new gameserver also cant add it by ipaddress
Oct 29, 2013 4:27 PM
Joined: Mar 04, 2013
Posts: 1
Hello,

We just have a new gameserver it can run BF3 or BF4 (swappable)

It's only impossible to find the server to claim, its also not possible to add the server by ipaddress. It says:

That the server is down etc... while the server is up and running

http://battlelog.battlefield.com/bf3/servers/show/pc/7b6a6311-1dcb-497c-884c-21fe866a0c6c/TE2-Battlefield-3-Gameserver-TDM/#live

Can you help me out with this one?

Kind Regards
-TE2-Willempie
burnPM
#2
Oct 29, 2013 7:47 PM
Joined: Sep 27, 2006
Posts: 10924
Please confirm that your query port is 19567 (assumed, since it was not specified) and also have your provider open the port in their firewall. Let me know what happens.
I am retired from GameTracker after 11 years and will not be responsive for support requests.