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castportugalPM
#1
Cannot add server to GT
Aug 20, 2012 4:16 PM
Joined: Aug 20, 2012
Posts: 3
The IP is correct, the query port and join ports are also correct (game port 27015, auth port 8766, query port 27017).
I tried adding the GT IPs to a white list but the problem persisted, I disabled the firewall altogether and the problem still persists. I don't see what can possibly be done to solve this since it seems I've cover all the bases by now... Is there anyway to get this to work at all?

Thank you.
burnPM
#2
Aug 20, 2012 9:48 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

What is the IP of the server?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

castportugalPM
#3
Aug 21, 2012 4:17 PM
Joined: Aug 20, 2012
Posts: 3
Hello,

The IP from our server is 176.57.141.16.
I appreciate the help, thanks.
burnPM
#4
Aug 21, 2012 4:39 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

Your server is not responding on 176.57.141.16:27015:27017 for me from my local computer.

Is your server online 24/7?

Do you run any mods?

Is your server set to use the correct IP, port, and query port?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

castportugalPM
#5
Aug 23, 2012 11:55 AM
Joined: Aug 20, 2012
Posts: 3
burn wrote:
Hello,

Your server is not responding on 176.57.141.16:27015:27017 for me from my local computer.

Is your server online 24/7?

Do you run any mods?

Is your server set to use the correct IP, port, and query port?

The server responds on 27017 since we establish RCon connection on that port. The server is up 24/7 but there may have been some problem at the time of your test due to some maintenance, not sure.
At the moment we use Nukem addon plugin and promod, but that's about it.
At the time of writing, the server is fully functional, the firewall is disabled and GameTrackers still can't detect the server, and as previously the ports are still: game port 27015, query port 27017. Also, those ports are binded to the actual IP and not 0.0.0.0 I don't know what to do...