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nuzzaPM
#1
My Server not showing
May 13, 2015 2:57 AM
Joined: Nov 20, 2009
Posts: 6
My server http://www.gametracker.com/server_info/27.50.71.17:3658/ is reading as dead when it is very much alive.

This has happened before and no it is not a firewall issue. What hasn't happened before is that it has in the past two days shown up via xfire using a slightly different IP address. The IP that xfire lists it as having is 27.50.71.10

Note that the only digit difference is the last one where it went from 7 to 0. I am still using RM to connect to 27.50.71.17 and get no response if I try to use 27.50.71.10 although the name and settings listed by xfire are identical to my server. How do I get gametracker to recognize it again?
[img]http://s614.photobucket.com/albums/tt222/raxsum/StarWars/Sigs%20and%20Avatars/?action=view¤t=bdbc8936.png[/img]
burnPM
#2
May 13, 2015 8:27 AM
Joined: Sep 27, 2006
Posts: 10924
I am able to scan it on HLSW with .10.

When your IP changes, you can add the new server at http://www.gametracker.com/servers/

If desired, you can always use the DNS feature to automatically change the IP of a page whenever the DNS changes.

I am retired from GameTracker after 11 years and will not be responsive for support requests.

nuzzaPM
#3
May 14, 2015 4:26 AM
Joined: Nov 20, 2009
Posts: 6
I didn't really want to add the server a second time, especially when the IP hasn't changed at all. Why it is reading as 10 and not 17 is beyond my understanding.

I also tried the DNS feature and simply got a message "Invalid DNS name"
[img]http://s614.photobucket.com/albums/tt222/raxsum/StarWars/Sigs%20and%20Avatars/?action=view¤t=bdbc8936.png[/img]
burnPM
#4
May 14, 2015 8:38 AM
Joined: Sep 27, 2006
Posts: 10924
An IP changing from 27.50.71.17 to 27.50.71.10 is actually an IP change, believe it or not.

Yes, if you are not adding a valid DNS address, it will not work. A DNS name would be something like gametracker.com or hello.gametracker.com
I am retired from GameTracker after 11 years and will not be responsive for support requests.

nuzzaPM
#5
May 14, 2015 6:43 PM
Joined: Nov 20, 2009
Posts: 6
[IMG]http://i614.photobucket.com/albums/tt222/raxsum/unsorted/gametracker%20snip_zpsytm7ynqh.jpg[/IMG]


This image is when I logged in to my remote manager for my server. As you can clearly see my IP ends in 17. The IP has never been changed so it makes no sense.
I also can't alter the DNS name of a server with an IP ending in 10 as I don't own one.
[img]http://s614.photobucket.com/albums/tt222/raxsum/StarWars/Sigs%20and%20Avatars/?action=view¤t=bdbc8936.png[/img]
burnPM
#6
May 14, 2015 7:03 PM
Joined: Sep 27, 2006
Posts: 10924
You can use a tool like HLSW to test scan a server.

For example, when you put in 27.50.71.17:3658 in the address bar in HLSW, no server is found. If you enter 27.50.71.10:3658, it scans a server with your server's name.

You may need to contact your server provider to ask them why .10 is working but .17 is not.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

nuzzaPM
#7
May 14, 2015 7:21 PM
Joined: Nov 20, 2009
Posts: 6
Ok will do. Thank you for your patience and time
[img]http://s614.photobucket.com/albums/tt222/raxsum/StarWars/Sigs%20and%20Avatars/?action=view¤t=bdbc8936.png[/img]