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Forum Home > Team Fortress 2 Server Administration & Help > Historical data incorrectly tracked.
Closed Account
#1
Historical data incorrectly tracked.
Sep 16, 2014 11:47 AM
My server -> has been full since around 8am, however my historical graph shows only 2-3 players online, even now.

http://www.gametracker.com/server_info/198.27.81.161:27015/

burnPM
#2
Sep 16, 2014 12:59 PM
Joined: Sep 27, 2006
Posts: 10924

From what I can see in your graph,
1. Prior to 8 AM you averaged about 1 or 2 per hour.
2. 8 - 9 AM you averaged about 20
3. 9 - 10 AM you averaged high 20's

The historical data describes average counts over each hour and it does not update immediately. Unless you average 32 for a full hour, it will not show you up that high.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

Closed Account
#3
Sep 16, 2014 6:02 PM
Ah I see, I was at like 20's from 6-7 am, but showed 2-3 players. Also the tracking time is wildly sporatic, it will sometimes scan every 5 minutes, then other times I see "last scanned 38 minutes ago". Any reason for the odd scanning times?
burnPM
#4
Sep 16, 2014 7:00 PM
Joined: Sep 27, 2006
Posts: 10924
The times are also based on US Eastern time so it may be confusing if you are in California, for instance.

When the scanning times get beyond 5 minutes, it's typically due to the GameTracker scanner being unable to reach your server. Sometimes this is due to anti-flood features in the server's firewall blocking the scanner temporarily. There could be a number of other reasons it cannot reach the server. The GT Scanner has in the past gone down, but we usually get a lot of posts complaining about it and we have not seen any complaints today.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

Closed Account
#5
Sep 17, 2014 10:00 PM
It's not being blocked from my servers, I've white listed your scanning IP's in the firewalls ages ago.