am trying to list my teamspeak but i keep getting this message can you help please

Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.

You entered the wrong query port.
Please update your query port and hit scan again

Your server is firewalled.
Please turn off any firewall you have that may block scanning or whitelist the gametracker scanning IP addresses:
208.167.225.11

208.167.225.12

208.167.225.13

108.61.78.147

108.61.78.148

108.61.78.149

108.61.78.150

my details are
ip domain name is world-sniper-team.teamspeak3.com
port 6619
Query Port: 10015

I have the same problem and the server shows the following:

SERVER SUMMARY
Voice Server: Welcome To Wink's teamspeak
Voice Type: TeamSpeak 3 Status: Dead
Address: 206.217.138.153 Port: 7407 Query Port: 10011
Server Manager: unclaimed

I know the Server isn't dead but status says it is.

wstsmurf,

I had no problem adding it. You must have been entering the wrong information

profaneth,

If you'd like it to scan, please do not remove the scanning permissions https://www.gametracker.com/games/ts3/forum.php?thread=42258

I have tried it several times using both IP and Domain name and still get the same error. I can add other servers just not this one. I was listing the server up until about two weeks ago then stopped. The server is up and hasn't gone down at all. Just the list here is not accepting the info.

Again, please re-add the scanning permissions https://www.gametracker.com/games/ts3/forum.php?thread=42258

I have re-added the permissions which were still in there and get the same message as before.

profaneth wrote:
I have re-added the permissions which were still in there and get the same message as before.
This does not appear to be the case. Make sure you are editing the correct ones (guest).

TS3
Welcome to the TeamSpeak 3 ServerQuery interface, type "help" for a list of comm
ands and "help <command>" for information on a specific command.
use port=7407
error id=0 msg=ok
serverinfo
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8471
clientlist
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8475
channellist
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8473

Thank you very much. Permissions weren't saving for some reason.

EM TO BE HAVING A PROBLEM REGISTER my NEW teamspeak

voice.gamingdeluxe.co.uk:9988

can you help

thank you

I recommend you review our scanning guide http://www.gametracker.com/games/ts3/forum.php?thread=42258

Once you have checked over that, if it is still not working post the query port.