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Forum Home > TeamSpeak 3 Server Administration & Help > Gametracker could not scan the server.
thomassolciaPM
#1
Gametracker could not scan the server.
Jun 20, 2017 6:28 PM
Joined: Jun 20, 2016
Posts: 1
Hello guys,

I've been trying to put my TS3 server on your platform for days, without success. A generic error message appears saying that it was not possible to scan the server. I have already made all the recommendations that the Help Topic indicates (giving visitors permissions) and it still does not work.

IP: 177.54.156.130:10004
chimaera500PM
#2
Jun 20, 2017 7:09 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Did you follow the step in the link
Common TeamSpeak 3 Scanning Problems (the sticky post above yours)
http://www.gametracker.com/games/ts3/forum.php?thread=42258


I did and;

C:\>ping 177.54.156.130
Pinging 177.54.156.130 with 32 bytes of data:
Reply from 177.54.156.130: bytes=32 time=270ms TTL=178


Microsoft Telnet> open 177.54.156.130 10011
Connecting To 177.54.156.130...Could not open connection to the host, on port 10011: Connect failed
Microsoft Telnet>
Microsoft Telnet> open 177.54.156.130 10004
Connecting To 177.54.156.130...Could not open connection to the host, on port 10004: Connect failed
Microsoft Telnet>


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burnPM
#3
Jun 20, 2017 11:09 PM
Joined: Sep 27, 2006
Posts: 10924
Can you confirm what your query port is set to?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

chimaera500PM
#4
Jun 21, 2017 5:01 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
burn wrote:
Can you confirm what your query port is set to?

My apologies, it was very late and I was having terrible connection problems to the Gametracker site. I was unable to add this question to my initial post.

10011 is the default query port, but of course you may be using another. We will need to know if that is the case in order to assist further.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help