Games > Ventrilo > Forum > Ventrilo General Discussion > Ventrilo Monitor/Banner, shows 1 of our users as "XXXXXXXX"
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Forum Home > Ventrilo General Discussion > Ventrilo Monitor/Banner, shows 1 of our users as "XXXXXXXX"
xanityPM
#1
Ventrilo Monitor/Banner, shows 1 of our users as "XXXXXXXX"
Nov 12, 2010 4:18 PM
Joined: Mar 20, 2010
Posts: 2
http://hopeless-heroes.xippy.co.uk/

When one of our guys comes on vent, his name is "lock". Always has been, and still shows as "lock" when you actually look at Ventrilo.

When hes on though, when I check our website to see the Ventrilo Banner (Hosted by Gametracker)

Lock displays as XXXXXXXX

Hope I worded this and made sense,
Anyone have any idea why this is happening? Only does it for this one person.

Thanks
burnPM
#2
Nov 12, 2010 5:31 PM
Joined: Sep 27, 2006
Posts: 10924
When does he usually come on?

If you download a tool like HLSW, you can add your server to it and scan the server from your local computer (hlsw.org). In this case, you can see how your server reports the player name to see where the bug lies. If there is a bug with GT, please make sure to post in the bug reports forum.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

kaos112PM
#3
Mar 23, 2011 3:27 PM
Joined: Jun 06, 2008
Posts: 4
i have the same issue, 2 players who join our vent display as XXXXXXXX instead of the names on game tracker banner, but it is correct on ventrilo. any ideas on how to fix this.

thanks

Kaos
burnPM
#4
Mar 23, 2011 4:00 PM
Joined: Sep 27, 2006
Posts: 10924
kaos112 wrote:
i have the same issue, 2 players who join our vent display as XXXXXXXX instead of the names on game tracker banner, but it is correct on ventrilo. any ideas on how to fix this.

thanks

Kaos

What was your result when you compared the online player list (when it show the name as XXX to what you see on a tool like HLSW in my last post?

What are the player names affected and what is the server link?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

kaos112PM
#5
Mar 23, 2011 4:27 PM
Joined: Jun 06, 2008
Posts: 4
burn wrote:
kaos112 wrote:
i have the same issue, 2 players who join our vent display as XXXXXXXX instead of the names on game tracker banner, but it is correct on ventrilo. any ideas on how to fix this.

thanks

Kaos

What was your result when you compared the online player list (when it show the name as XXX to what you see on a tool like HLSW in my last post?

What are the player names affected and what is the server link?


a quick screenshot of what hlsw shows. not used this program before. any ideas. player name thats effected is mine "Kaos" and another called "Artreyus"

[IMG]http://i191.photobucket.com/albums/z304/Kaos112_photos/ukonline1.png[/IMG]
burnPM
#6
Mar 23, 2011 5:15 PM
Joined: Sep 27, 2006
Posts: 10924
I just went to the right click menu -> Server Admin -> Server properties and unchecked the user names box. My server then reported me as XXXXXXXXX. Check to see if that is the problem, but if you actually have it unchecked, I'd imagine it would do that to everyone, not just two players.

I just searched ventrilo.com and they don't have any useful information.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

kaos112PM
#7
Mar 23, 2011 5:35 PM
Joined: Jun 06, 2008
Posts: 4
burn wrote:
I just went to the right click menu -> Server Admin -> Server properties and unchecked the user names box. My server then reported me as XXXXXXXXX


i have not got a choice of server admin on the right click memu. i have checked every option and cannot find anything remotely like a user names check box. My HLSW version 1.3.3.7b

thanks
kaos112PM
#8
Mar 23, 2011 5:54 PM
Joined: Jun 06, 2008
Posts: 4
Thankyou for your time and help mate, i have managed to fix this problem. It was a tick box on the server login settings on ventrilo program that had been accidentally untick "show login name in remote status requests" its now ticked and works fine

Cheers